Customer Testimonials
A Word from Our Customers at Pete Moore Volkswagen
We are proud to be your local, full-service Volkswagen dealership in Pensacola, Florida. And we offer a long and promising history of providing customers with the exemplary service they deserve. Our team of trained, experienced auto professionals always go the extra mile to make visitors feel at home. Your complete satisfaction means the world to us, and that’s why we invite you to use this page as a way to express your car shopping or servicing experience with us. Explore what people are saying, how they were served, and who they worked with to get a better idea of the Pete Moore VW treatment!
Read some of the reviews of other customers below, and if you have any comments or stories you’d like to share, leave a review for us right now! For questions or concerns you’d like to address with our team directly, contact us today and we’ll be happy to assist you!
Easy to work with. Courteous. Professional. Fair price. No haggle. Honest. Pleasant. Timely. Friendly staff
Very helpful and patient during our car buying experience. From the minute we came to the dealership with questions to the end when we purchased our car the team at Pete Moore helped us have a quick and seamless transaction. We couldn’t have had a better experience!
Mark Torelli is a very easy going salesman with vast knowledge of his inventory. The experience at the dealership was very appreciated. I wasn't forced into making any decisions until I was ready. He was very helpful at getting my personal needs carefully handled. Overall I would buy from him again over anyone else.
Mark and the staff at Pete Moore Mitsubishi are all friendly, knowledgeable, and efficient. I highly recommend them for your next vehicle. Make sure you ask for Mark T!
Very easy to deal with and absolutely no pressure. Would definitely buy here again. 5 stars!
Very Friendly and seemed to have a genuine care for their customers. We felt very at home and never pressured to move forward if we didn't want to.
Mark Torelli - honest and professional. Best buying experience ever. He texted me on Thursday night regarding what I wanted in a car, the next morning I drove off his lot with my VW Beetle. As a sales manager, I wish my staff had his sense of urgency. Great experience!
Friendly and courteous service. 2nd time I bought a Volkswagen from Mark P. Torelli. Very nice guy!
Mark was incredible from start to finish. I couldn’t be happier with the customer service and the product. I traveled from Mississippi to purchase the car because of wonderful service and I would recommend anyone do the same.
I purchased a vehicle today from here and from Mark P. Torelli and he was such a great help and made my experience wonderful.
Larry was wonderful from start to finish!! His knowledge of the make & model exceeded my expectations!! He was so nice & friendly and he made my husband & I feel comfortable the whole time. I really love the fact that he's not pushy or acts like the typical salesman. He should teach a class on customer service. I recommend Larry to anyone in the market needing or wanting another vehicle. I promise you won't be disappointed.
Rob was amazing to work with and made the whole process super easy and no stress!!
Came to Pete Moore to look at a specific model volkswagen atlas. Really wasn't what we needed but David worked hard to find exactly what we wanted.
I just purchased our third vehicle from the Pete Moore Imports. Mark Torelli, Jeff Korel, Jen Scoggins and team make the buying experience fun. Mark knows exactly what I like in a car and makes certain everything is perfect. I feel like family every time I walk in the door. I was in and out so fast, it was amazing! The Service Department is excellent. Thank you to the entire team!
The service from start to finish was absolutely the best. Larry, my salesman was easy to work with, no games, made car shopping a pleasure
Very nice and helpful, got the job done really quickly, I didn’t have to spend all day in the dealership
Second time I got a real good deal at Pete Moore. Friendly and professional, a pleasant buying experience.
The most enjoyable car buying experience ever!! Mark Torelli has helped our family buy three cars now and I can’t say enough how much he’s changed our view on buying a vehicle. They’re honest, transparent, and customer service focused. This is a no pressure car dealership that exceeds expectations and puts their clients needs first.
thanks dealer was very very helpful right to the point in and out no games
I had the pleasure to work with Mark T. and he went above and beyond to make sure I drove home in the car I wanted. He is very professional and knows what he’s doing. Go see him for your next vehicle purchase, you won’t regret it!
Kevin was very professional and helpful! Made buying car not so stressful! He went above and beyond! He did a great job find ing us a vehicle! Will definitely recommend this dealership!!
Our car buying experience was excellent. Kevin listened to what we were looking for and found a vehicle that would meet all of those needs and yet was within our budget. Kevin is very personable and knowledgeable. Also, when we were working with the finance person, there was no pressure to add on extra warranties. She showed us what was available and accepted our decisions. I found this refreshing. It shows respect for the customer.
Fast, easy, extremely professional and actually made buying a new car fun again. Will definitely recommend this dealership.
Salesman Rob Brazie was very attentive and made the car buying experience very easy. He kept us informed throughout the process.
I loved my car buying experience with Pete Moore Imports and Larry! Larry ensured that I understood what I was paying for. He greeted everyone that was with me. I would buy a car from them again in the future and recommend them to my friends and family!
Mark Torelli made my car buying experience fantastic! Mark went above and beyond to deliver exactly the vehicle I wanted at an amazing price. Steve Beauchamp was a pleasure to work with as he assisted me with the final paperwork. I was in and out under an hour! I am so pleased with my experience at Pete Moore Auto. I have already recommended him to family. I am one happy customer with a 2022 Volkswagen Atlas!
They where so helpful and answered all my questions and even ones I didn't know to ask. Larry keep in touch with me tru the whole process. Telling me about different features . I did my homework and have been very satisfied with my purchase. Would recommend larry and the whole team their.
This place is absolutely amazing. I was in Panama City beach for vacay, found the car I wanted online and contacted the dealership and they got me in and out within an hour! Would recommend to anyone
I am very pleased with my experience at Pete Moore. I had the pleasure of dealing with Mark T. and he exceeded my expectations. I appreciate how direct he was and made the whole process quick and convenient. I will be reaching out to him again when I am in the market for my next car.
Mark Torelli helped me with my new purchase. He made everything easy and smooth. Great customer service skills - Mark is the guy who will go the extra mile to make sure you have a good experience ! Thank you -
Larrry was great. Very friendly and no pressure. This is our second time buying from Pete Moore and it’s been a great experience both times.
They were very accommodating to my schedule. My salesman, Kyle, was very helpful in explaining everything about the cars and the process of paperwork. And I really appreciated the fact that he checked with the DMV to find a former license I had so I could avoid the new tag cost. He also was cordial and courteous and patient with my questions. It was a positive experience overall. Cathy McMahon
Mark Torelli was fantastic to work with as he was patient with me on several instances to help me get into my dream Volkswagon Taos. Jeff is a sweet man and ran several options for me to find financing. Thank you Pete Moore team!
David Swartout is wonderful, friendly, and knowledgeable. He helped us select the perfect VW for our family. The buying process was smooth, and the entire Pete Moore staff was professional and helpful. I highly recommend Pete Moore Imports. We just bought our second VW from Pete Moore and will return again in the future.
There is clearly something good going here. The dealership is wonderful and clean while my salesman David Swartout is wonderful, friendly, and knowledgeable about everything I need to ask and if he doesn’t he finds out as quick as he can. I can honestly say all this due to this being the sixth car I have purchased there.
My sales rep, Mark MIke was fantastic! No hard sales tactics involved. Support staff was equally great!
Mark, Jennifer, and Jeff were amazing to work with! I really appreciated their help getting me into a brand new Tiguan. I highly recommend working with them!
It was very smooth and they were honest people. I would recommend them to others.
Yall go ask for Mark Torelli he was GREAT & so was the service. Loving my NEW Mitsubishi Outlander.
We drove two hours past nearer dealerships to have an appointment with this business.Steve Beauchamp immediately introduced us to Mark Torelli with whom we had an appointment.These folks treated us like family,answered all our questions and concerns,gave us a generous offer on our trade-in and just made us very comfortable with doing a trade for a new Mitsubishi.Steve and Mark spent an incredible amount of time explaining all the operations of the vehicle.We couldn't ask for more in dealing on a new car.They will most definitely be our first choice when it'...
I have bought several vehicles over the last 24 years from Pete Moore. It’s always a pleasure to work with people I know and trust. I have bought 2 new vehicles in the last 6 months. Thanks for being so professional and courteous.
I have purchased two Outlanders from Pete Moore Mitsubishi. The first one was in 2017 and now a 2022. From sales, to financing to service a great dealership! Kyle Prell and Larry Fitzpatrick are outstanding!
Best Car Buying Experience!! Highly Recommend Larry for your next vehicle!! He was very knowledgeable and made our car buying experience the best we've ever experienced!! 🙂
From sales to service, Pete Moore is the only dealer I would go for sales and service.
Larry Fitzpatrick, my salesperson, was excellent. He was attentive to my requests & concerns and very knowledgeable - I could certainly tell he was experienced. Jennifer in finance was a true pleasure to work with. She’s the type of credit manager any company would be fortunate to have. She was thorough and made the process stress free for me. I’ll certainly refer others to this dealership.
Mark Torelli was extremely easy to work with, made the whole car buying process a breeze. He was very friendly, professional and knowledgeable. Thanks Mark!!
I recently traded my vehicle in on a new one and Mr. Kyle Prell assisted me. He was knowledgeable and very nice helped with everything and answered all my questions. I would definitely recommend anyone looking for a new or used vehicle to go to Pete Moore and work with Kyle Prell on their next purchase.
David Swartout did a fantastic job of helping my daughter find her dream car. David truly went above and beyond the "customer service" to ensure it was possible to purchase the car. I cannot express the gratitude and appreciation for him and the whole Pete Moore VW / Imports team. Thanks!
I have been around in life for 74 years, and dealing with the folks Mark Torelli and Pete Moore VW has been the best experience in my life purchasing a VW
Purchased new VW Atlas from Pete Moore with David Swartout. Great experience before and after the sale. Dave made it feel seamless and pain free. Very knowledgeable about his products and my needs. Also great assistance from Steve Beauchamp and entire team. Highly recommend!
I had been in contact with another dealer about picking up a car. The day previous to going to the dealership, I was even called by that other dealer's salesman and talked into coming in early. I arrived to no vehicle, and them attempting to sell me their loaner vehicle. I called Pete Moore right there in their parking lot, and spoke with David. He apologized and said he had one vehicle left that I was looking for - a 2022 Volkswagen Jetta SE. David brought it around, sent me pictures of it, and let me know it was waiting ...
Rob was an amazing guy and did everything he could to help me fiance's and I get our first new car. Super easy going and made the process a breeze.
Rob Brazie went above and beyond to make sure I was happy with my purchase, and I could not be more thrilled with my experience, top to bottom at Pete Moore. Rob is no pressure but instead all customer service and if he says he will make it happen-he delivers..Literally, delivered my new car to me. He even works on his day off. Not only will I be buying here again, i'll ONLY be buying here and also recommend Rob and Pete Moore to all my friends and family. Also special thanks to Dan Freeman who manages a ...
Bought a Golf R from Mark Torelli over at Pete Moore Imports, the process was easy and painless. The communication that Mark provided was excellent and there were no surprises. We would not hesitate to do business with Mark at Pete Moore again. He definitely earned our business, and we are very happy with the car.
I purchased a 2022 GLI last week and worked with Rob as the sales agent. Rob was an absolute professional. He knew I was driving in from Fort Walton Beach and had the car out front ready for me when I got there. He worked fast, and was completely up front about everything. No skeez, no games, just business. What a refreshing experience. Just to demonstrate what "above and beyond" looks like, he stayed with us for two hours past the end of his shift to get us across the finish line for purchasing the car. The dealer as ...
Rob Brazie provided world class customer service with my purchase. He was not overbearing as I was just there browsing at first, he went over the vehicle in detail and answered all answers that I had asked him. Upon my departure he offered me his card and said he wasn't going to ask for my information and that sold me right then...he was the guy to do business with (no pressure). I texted him a few days later, he provided me with a purchase order, and the rest was history. Deal was smooth and easy...didn't even ...
I began the vehicle inquiry online. Then spoke via phone and text with a sales associate, Mark. Had a price before heading out. Vehicle and sales associate were ready and waiting when I arrived. I price shopped and Pete Moore surpassed everyone else’s. No sneaky sales tactics. Just straight forward deal. The process was smooth and simple. I left with my new Tiguan and could not be more satisfied!
Rob Brazie was friendly, professional, and easy to deal with. Ron was not overbearing and didn't try to pressure us into buying the vehicle which was a plus for me. I like the fact that my wife and I could test drive the vehicle without a sales person with us. This allowed us to talk freely about what we like or didn't like about the vehicle without any sales opinions. I moved here from anther state and in that state a sales person has to be in the vehicle when it was being test driven.
Pete Moore is an established dealership with a great reputation. Larry, the salesman that assisted me, did an amazing job. I went to the dealership for a specific vehicle and Larry had it ready for a test drive once I arrived. The entire process was quick and easy, in and out well within an hour and forty five minutes. The experience was pleasant and no games were played. The price your told is the price you pay. Larry is a good guy and the fastest sales paperwork worker I have ever seen. I highly recommend Pete Moore, and definitely make ...
Just purchased my first Rubicon with Mark Torelli. He made the experience fast and easy. I highly recommend him.
Mark did a great job helping me get the car i wanted. I recommend Pete Moore Imports and Mark Mike !
I just purchased my third vehicle from Pete Moore Imports. Each time I shop, I always think I'm going to shop around with other dealers and each time, without fail, I always end up right back at Pete Moore. They make the process painless and they're so enjoyable to work with! Our present climate has made the consumer experience unique, to say the least, but the staff at Pete Moore is steadfast in their mission to provide the best customer service out there. They got me what I wanted and stayed in touch with me throughout the entire ...
Originally went in to get a Mitsubishi but ended up getting a Volkswagen Tiguan, Did a trade in with my Ford and got a solid deal for it! ROB our Salesman was very helpful and answered all our questions as well as efficient with the whole process considering we were in a rush cause I had work the same day. So far loving the Tiguan and the space it came with. All in all 5 out 5 experience, Thank you Rob For everything! Wil recommend Pete Moore to friends and family for future purchases!
David Swartout made my shopping experience smooth & enjoyable. He listened to all my needs & wants that I desired in my vehicle. I would definitely recommend him to anyone looking for a awesome salesman.
Great, no pressure experience. Everyone was helpful and very knowledgeable. Highly recommend them to everyone
What a GREAT experience!!! MARK TORELLI is a pleasure to deal with and he couldn't have made my buying process any easier. From the moment I walked in to PETE MOORE IMPORTS I felt comfortable. All of the staff was extremely nice and welcoming. The vehicle I intended to buy was as described and there weren't any hidden surprises. Looking over the vehicle I found a slight issue with the back seat, the MANAGER DAN FREEMAN, steps in and offers a discount to help remedy the problem. To me, that gesture went along way to ensure I was ...
Rob was great! He helped me get what I needed. Though it wasn?t a smooth experience it was a great one.
Very professional staff. Mark Torelli meets your needs. Makes you vehicle purchase smooth and easy
Mark Torelli and the Pete Moore group are great. Always have the best deals and willing to work with you. Mark waited til dang near 30-45 mins after closing since I was on my way, got a flat with the car I was trading in and still made everything work. I’m biased with Mark but don’t choose another Volkswagen dealership.
Awesome experience. Delayed accrued but got the car my wife wanted
Thank you thank you thank you I love my car it was worth the wait
I had a great time talking with Rob Brazie. I knew what I wanted when I went to the dealership, and Rob made it a fantastic experience. There was no pressure and a genuine interest in what I wanted. He has ethics and it shows. A good and genuine person to talk to. If you are car shopping, please give him a call or stop by to talk with him, you won't regret it.
Larry was very knowledgeable and helpful. Finance worked hard to get the best loan for me. Recommend this dealership to anyone looking for a new car!
The 2022 Outlander is an in demand vehicle. My lease is up and I was looking at the Outlander. I entered my information on the Pete Moore Mitsubishi website. Mark Torelli reached out to me within a couple of hours. Mark let me know that all that were on his website have either been sold or deposits put down to hold them when they arrived at the dealership. Over a 3.5 week period, Mark stayed in contact with me with updates. Finally, they received 2 Outlanders that were not sold and Mark let me know they had them. My wife and I went ...
Rob was great to deal with and has great customer service.would highly ethos dealership.
I started in your dealership when we move to that location with your service dept . As my car was serviced i was given a loner, This enabled me to drive my son for radiation. What a wonderful gesture,and the advise I received made me buy a car at your dealership, my very first car purchase. Amazing was each car was an education of the pros and cons. I was able to purchase the car fortified with this knowledge that suited me the best. No sales pressure just wonderful advise. Thank you
We traded our '19 Jetta for a '22 Tiguan from Pete Moore Imports (VW). Our overall buying experience was a 10/10. Salesman Mark Torelli was extremely polite, knowledgeable, helpful, and fair - and not a hint of being pushy. Steve Beauchamp in the finance department was a pleasure to work with, as well. The entire process took place in a timely manner - no waiting around. We were drawn to this dealership from Mobile, Alabama, after having an excellent experience with their service department, Mike Kern, last year. Would highly recommend this dealership!
Excellent customer service, quick and accurate responses. Excited and eloquent sales team. Every step of the way was met with professional and customer interest as the top priority. I have tried 5 other dealerships near me and in the southeast. I would not buy from anyone else.
Very pleasant purchasing experience! Process was painless and simple and drove away in my new 2022 vehicle. Entire staff is a “10”.
Excellent service and sales help from Mark Torcelli and the Business Manager Jen and the vehicle cleaning stafg.
I am very pleased with my recent transaction, things with smooth and without any hiccups or turning into a long drawn out process. Kyle was very professional, always keeping me informed and offering me different options, so I could make the best educated choice. With such great service, I will continue to bring my business to this fine establishment, why would I go any where else!
Working with the dealership at Pete Moore Volkswagen/Mitsubishi was like meeting an old friend. They were fun to work with, very friendly, and worked hard to get me want I wanted. Bruce, Mark, and Jennifer are now family.
Mark Torelli never disappoints us, and always goes further beyond. This is the third vehicle that Mark has helped us with. As always, honest, respectful and great service.
My salesman was Dickie Heckler who was very informative, knowledgeable and easy to work with. He was very concerned that I bought the right style and car that I wanted and preferred. I would highly recommend Pete Moore Dealership.
Rob Brazie was very helpful and always at hand even via text in helping us purchase our new VW. Coming from out of town to buy our vehicle, the entire Pete Moore team (including Steve Beauchamp) were very professional, and it was a great new car buying experience.
David was welcoming and helpful from the very beginning! I was in and out in just a few hours and left with my dream car! Great experience 🙂
It was an excellent car buying experience and we thank you very much for your help.
We just purchased our second Volkswagen from Pete Moore VW and are extremely happy with our purchase! We specifically asked for Mark Torelli to be our sales rep again because he did such a fantastic job the first time...TEN years ago! Mark and Jen in finance made the entire process smooth and easy. Thank you both! And the Volkswagen products just can't be beat for quality and value. We bought my wife's Jetta Sportswagen 10 years ago and it's still going strong. Just awesome! Thank you to the entire Pete Moore team!
Mark Torelli and Jen Scroggins are always my go to people at Pete Moore Imports they are always kind honest and up front! Mark Torelli has helped my late husband and I with an auto purchase and I've came back 2 times on my own! Pete Moore has an excellent team and these two are in my book the best of the best! Thank you all so much for a wonderful buying experience! God bless you both🙏
We researched online and found the vehicle we were interested in, scheduled an appointment with David. He had the 2021 Tiguan up front ready for us to view and test drive upon our arrival. Easy and smooth process from there. The easiest vehicle purchase we’ve ever experienced. Very pleased with the Tiguan and exceptional warranty coverage. Also Thanks to Jennifer for a smooth financing process. Very pleased with the overall experience at Pete Moore Imports!
We bought two vehicles from Pete Moore Imports. Rob Brazie was my salesman both of those times. The first was a 2021 VW Atlas back in February/March of 2021. We loved the features, price, and the personal touch that Pete Moore provided. Jeff, the floor manager, gave us the option to test drive at home for the weekend since my wife was too uncomfortable to make it to the dealership during her pregnancy, can you say awesome! This was really the best thing he could’ve done because my wife was sold since we got to test drive it without the ...
Mark Torelli went above and beyond to help me get a new vehicle at a fair price in an absolutely insane market. Highly recommended!
Over the years we have purchased several vehicles from this dealership so it was not suprising the experience was outstanding. The sales person Kyle Prell made us feel comfortable and was very efficient. The reason the whole deal came to be was because Kieth James from the Chevy dealership reached out to us to let us know about a awd Atlis that was arriving soon. He knew we were having difficulty finding one and if weren’t for him we would still be looking. Thank you Gary and Janine.
Excellent Service Very knowledgeable Sales People Love our new Mitsubishi outlander 2022 Rob and Taylor were wonderful Love Pete Moore
Not a better dealership around! Best service and trustworthy group of folks. I'm willing to drive an hour to have them work on my Tundra and Jeep, so I trust them and they are very fair with repair costs as well. Have to say Cody in service and JD is a fantastic Tech, don't think I trust anyone more than him to work on our vehicles and these guys know I'm picky.
We purchased a new 2022 Atlas from Pete Moore imports this week. Mr. Mark P. Torelli was our outstanding Sales expert! He truly went above and beyond ensuring every detail of the purchase went smoothly. He is a true gentleman and a great American!! Mark ensured we knew all the features of our Atlas upon delivery. Our finance expert was Ms. Jen Scroggins- another true professional and genuinely sincere and straight forward person! All we can say is Thank You to both Mark and Jen for taking such great care of us! Both of you showed meticulous Attention to detail on ...
Mark Torelli was great in helping us buy our used Honda Pilot. We spent many hours on the phone and through emails leading up to our purchase. He was so helpful and accommodating us, since we drove 7 hours to get there. Everything was explained thoroughly too. Thank you Mark!
Great experience with Mark Torelli and Steve Beauchamp ' fantastic dealership and everyone was great to us
Simple, honest and hassle free! Perfect description of my experience. David is laser focused customer satisfaction.
We have found Pete Moore to be very honest and easy to deal with. All the staff are very helpful and explain thing’s well. This is our second car from them , and find the service very good also.
The Complete Volkswagen Experience in Pensacola, FL
At Pete Moore Volkswagen, we understand that a great selection of new cars and pre-owned vehicles to choose from is not the extent of a good car shopping experience. Our auto team is equipped and ready to help you with your one-of-a-kind journey, whether you’re driving in from Navarre, FL, or visiting from Milton, FL. We care for you and your vehicle not only during your first visit to our lot but also for years to come with our ongoing maintenance and repairs with certified OEM parts. Find the complete package with our auto staff, and let us know how we did in serving you by leaving a testimonial!
Your Local Full-Service Dealership near Navarre and Milton, FL
It doesn’t matter if you have good credit, bad credit, or if this is your first time buying a car at all; the friendly professionals at the Pete Moore Volkswagen finance center are here to work with your budget and car preferences. We have valuable online tools to help with your car payment planning; you can value your current trade-in vehicle in seconds, and it takes only a couple minutes to fill out our pre-credit finance application. There’s no reason to hold off your planning for your next vehicle, use our testimonials to find an automotive representative at our dealership who sounds like a good fit for you!