Customer Testimonials
A Word from Our Customers at Pete Moore Volkswagen
We are proud to be your local, full-service Volkswagen dealership in Pensacola, Florida. And we offer a long and promising history of providing customers with the exemplary service they deserve. Our team of trained, experienced auto professionals always go the extra mile to make visitors feel at home. Your complete satisfaction means the world to us, and that’s why we invite you to use this page as a way to express your car shopping or servicing experience with us. Explore what people are saying, how they were served, and who they worked with to get a better idea of the Pete Moore VW treatment!
Read some of the reviews of other customers below, and if you have any comments or stories you’d like to share, leave a review for us right now! For questions or concerns you’d like to address with our team directly, contact us today and we’ll be happy to assist you!
Overall a nice friendly experience. I got the deal I wanted and everything. The one thing that's negative if anything is the waiting. Feels like you wait all day to get the financing done.
On Wednesday morning I experience the time of my life. Mark P Torelli went above and beyond to help me with h my purchase of a new vehicle. He was patient and caring. When I left it felt like family . He is your go to Guy. Trust me.
Ben Franklin sold us 2 cars when we relocated to Pensacola and he was awesome. He listened and did everything we asked and more to get us our deals. Would highly recommend him and Pete Moore for your next car. Thank you Ben for making this so easy and pleasant.
Great team all around. They helped my buy a brand new car in the most efficient and enjoyable way. Would highly recommend them to anyone.
Mark made my buying experience very smooth and the other staff as well .made my transition to Volkswagon very pleasurable. I would definitely recommend VW and Pete Moore to family and friends.
Mr. Harmon had a great patience with me! He was a professional and easy to work with. I'm very happy with my new Mirage car. This is my 3rd car since 1987. Mitsubishi is the best! 😀
By far the most pleasant, honest, and efficient experience I've had at a car dealership. My salesman (Kyle Prell) was awesome, genuine, and easy to work with. Very helpful. I rated all of the people I directly spoke with at some point, however i can say, with no exaggeration, that EVERY single employee was extremely pleasant to be around/work with, and great at their job. I will definitely continue to come back here for future purchases, as well as recommend/suggest to any and everyone in the market for an automobile. Thanls again, to everyone at Pete Moore ...
What a great experience I had with the Pete Moore Imports dealership...fast, friendly,and a great selection of Cars to choose from,more than happy to do business with them
Mr. Torelli is an amazing professional and extremely helpful finding us a vehicle quickly and easily! Mr. Ramsey is also an attentive professional with great customer service he saw to our maintenance concerns and got our vehicle back to us quickly.
Rick was very professional and provided exactly the service that I needed. He made sure that I knew all I needed to know about my car purchase.
Rob Brazie made my purchase of the 2022 Mitsubishi Outlander Launch Edition seamless! He was extremely knowledgeable about this new vehicle and so very patient with all my questions. There weren't any on the lot when I initially inquired about them, but he gave me a call the minute they arrived! With a gas shortage in our area, Rob went ABOVE and beyond to ensure my new vehicle had enough gas to last me a few days! Steve also made sure all my questions were answered and that I felt comfortable in my purchase. Jen went thru all the optional ...
I want to thank Pete Moore Import again for their superb Professionalism, and Expertise displayed during my resent vehicle purchase transaction. They were very instrumental in helping me make decisions with confidence. My goal and objective were achieved. Mission Accomplished.
We dealt with Pamela Fisher. She immediately recognized our need and a great vehicle option for us. Purchase went smoothly. Very happy with our purchase!
Bought a used car from David... Have to say it was a fantastic experience this guy is genuinely awesome! Takes the time to listen and doesn't oversell! Plan on buying my next car from him as well! Really good guy! Timothy Marshall
Best Car Buying Experience Ever!! Smooth, No Nonsense Back and Forth. David is A Great Salesman!!!! Got A Great Car At A Fantastic Price!!! Recommend!!!
Mark Torelli was great to work with. This was my son's first car purchase and Mark did a great job guiding him through the process. Thanks.
Fantastic experience at Pete Moore! Mark Mike is very easy going yet works hard to accommodate someone with very specific requests! I am proud to be apart of the VW family!!
Mark Tortelli was recommended to us by a friend, we could not have been more happy with his service. Mark made the process seem less and smooth. Jennifer in finance was extremely helpful and knowledgeable, if you need a great salesperson go to pete moore imports and ask for Mark Tortelli you won’t be disappointed!! Chris and Holly Patterson
Having David Swartout as the primary sales associate during my buying experience was phenomenal. It was very enjoyable and he was extremely knowledgable. David was an absolute joy to work with and will continue to have my business for any future purchases. Might even send him a Christmas card! 🙂 Also, Jennifer was extremely helpful, honest, and a true pleasure. Thanks again! Jeff wasn't all that bad, either.
I am very pleased with the purchased deal and it is well beyond my expectation. Thank you Jeff Korel (Sales manager) and Mark Torelli (Sales) for their communication and works to make it happened.
Mark was amazing! The deal went so smoothly no issues! If you are looking for a car GO TO Mark! Thank you again. The Esguerra’s
Mike Kern is seriously the best service manager around the gulf coast! He has made sure my vehicle was properly serviced in a timely manner and I absolutely love him! He always takes care of his customers!! If you need service go to Pete Moore Volkswagen they don't just service imports they do everything and really care about your needs!
David Swartout was amazing! I am 54 yrs old and have bought quite a few cars over the years and was more than impressed with the way he handles his business. He made a deal work for me that no one else could. I was Blessed having him as a Salesman!!! I would recommend him to anyone. I asked him to give me some of his business cards. I would definitely promote him in my business! This Man deserves a raise and a promotion! I love my car!!! Jennifer
Mark is the best!! Told him my price range and he went above and beyond to find me something reliable and long lasting. While presenting great customer service and conversation. He has been my car salesman for over 5 years. I’m proud to recommend him to everyone because I know he exudes quality over quantity.
Im a first time buyer, and Mark was my salesman. He worked diligently with me to get me approved. He was able to work around my needs and communicated with me very well. He made buying a new card simple. Upon arrival he and the rest of the staff were friendly, attentive, quick, and were there until the end. Thank you Mark and gang!!! Living my new car.
We purchased a Volkswagen Passat this past week. We worked with David. David’s communication skills are excellent. From the moment we began working with him, we felt respected, valued and reassured that he was proficient in customer service, knowledge of his vehicles and follow up. We never felt pressured. He made the process smooth, easy and quick. We also appreciated Jeff checking in to greet us and spend a little time talking with us as well. We would highly recommend this dealership and David.
Mark Torelli was incredibly knowledgeable about the car I purchased and accomodating throughout the buying process. Very pleased with my buying experience. Car was parked out front, sparkling clean, with seats adjusted and a full tank of gas when I arrived to test drive.
The folks at Pete Moore have taken care of me for years. Rick is down to earth, no tricks , no gimmicks. I will be back for their all-star service and for cars when i need them. Third car i have bought from them. thanks
Mark got me the car I wanted and he was very patient with me.I would refer anyone to Mark.And he make sure your not thirsty either he keeps the sodas coming
I am so pleased with my experience here. Mark was incredible. He made us feel right at home and took care of us very well.
. Very quick and easy process. They explained everything to make sure I didn’t have a questions. Kyle was a very nice and very knowledgeable.
Mark Torelli was fantastic!! We had our best car buying experience yet!!! Thanks a lot!!! Overall a great experience at Pete Moore Imports. We would definitely recommend them!
Beyond the best car buying experience I have ever had. Mark and his team worked diligently to ensure my satisfaction. very professional, very friendly, very helpful Highly recommend!
This is by far the best dealership I have ever bought from. The transaction was simple and smooth and I did not feel like they gave me any hassle. They went above and beyond to make sure I was satisfied with my purchase.
I needed a vehicle immediately and the service provided exceeded my expectations. Mr. Torelli did everything he could to help me. I will easily recommend him to other people that are out looking for a vehicle.
Rick Cribb (sales) and Jennifer Scoggins (finance) were incredible and made this buying and financing experience very enjoyable. I have had the pleasure of working with both Rick and Jennifer on several other purchases - in every instance, each of them worked very hard to get a deal and financing that exceeded my expectations. Additionally, Jeff (new car manager) and Dan in (pre-owned vehicles manager) have gone above and beyond for me on multiple occasions. This entire group of people deserve the highest praise for their level of service. I recommend Pete Moore Imports to all of my friends, relatives, ...
Bruce was great to work with. He listened to what we wanted and then assured the Tiguan included all the requirements. Three years ago we had a damaged tire on our Sportwagen and was directed to Pete Moore VW via Carnet just at closing time. The Service Manager took care of us with enthusiasm and we were on our way very quickly. We came back to the Dealership because we were impressed by their response when we had trouble. Bruce showed the same professionalism in helping us find a new VW. Jennifer Scroggins also did a great job taking us ...
Pam and Jeff were amazing to work! Honest and transparent with the sales process and made sure I got into the vehicle I wanted. Even had it shipped from another dealer - twice. The entire team at Pete Moore imports was great and I can’t recommend them more. Excellent car buying experience from beginning to end.
I love this dealership! I especially enjoy working with Kyle Prell. I have now purchased three cars with Mr. Prell's assistance. I highly recommend Kyle--great to work with and I will always send folks his way.
Whenever I am in the market for a vehicle, there is no question where I am going or who my salesman is going to be. Pete Moore Imports is where I am going and Mark Torelli is who I’m talking to. Mark is the best salesman there is. Dan is alright, too. 😊
I am a return buyer. Mark Torelli showed exceptional attentiveness. The entire sales transaction was a pleasant experience. I would recommend this dealership to others.
David Swartout is amazing! He cared, he listened & he delivered! Not once did I feel pressured!I Rob Brazie ,Steve Beauchamp are a great team to work with.
Mark P. Torelli is amazing! He cared, he listened & he delivered! Not once did I feel pressured!I was looking for a reliable used vehicle and he made it happened! He went above and beyond! I will recommend him to others and I will buy my next car from him in the future! Thank You Mark & the team from Pete Moore Imports!
Mark goes above and beyond what is required for the sale. This is our fourth vehicle we have purchased through him and wouldn't go anywhere else.
Best car buying experience I’ve ever had. Mr. Torelli worked with me throughout the day via email. About any xxxxxxx he found the car I wanted the price was negotiated easily, and when I showed up he had everything ready for me. Zero hassle! I basically just needed to sign, then drove home! I appreciated the experience. My thanks to Mr. Torelli, Mr. Beauchamp the help and for working with me. My wife is going to love her Christmas present!
Mark has always gone above and beyond to meet our needs. We bought our last 4 cars from him. Fantastic salesman and human!! Great experience!!
Spent time with us picking out the right car and we’re able to meet us at a price that was affordable. Great team to work with. They were knowledgeable, friendly and efficient.
Mark Torelli is an amazing help. Anytime I need anything he always takes the time to make himself available. I couldn’t of asked for a better dealer. I’m very appreciative of his skills and knowledge . -Trey B.
I love working with Mark Torelli. I’ve been working with him for 10 years. I wouldn’t buy a car from anyone else! Every time we’ve come to Pete Moore it’s been super easy and hassle free. Anytime someone even considers buying a car, I always tell them, “I know a guy”. Mark is a such a genuine person and he cares about more than making the sale. He stays in touch and always asks how the family is doing! These are the things that matter! Thanks Mark for everything!
I called the dealership on Dec. 4th to get some information about a new car as my 2014 Outlander had been totaled in an accident the end of Nov. I spoke with Mark Torelli about what I was looking for and he told me he could pick me up as I had no way of getting there. He drove through the lot and showed me several cars and I ended up choosing the first one he showed me. He answered all my questions and made the whole process so easy, I left Pete Moore with the vehicle that meets my need. ...
Great experience. Quick and friendly. Got a great deal on the new PHEV and the trade-in wasn't bad either. The process was quick and they also found a great financing option.
I just purchased my second VW, a GTI Autobahn, from Pete Moore VW in Pensacola. I worked with Mark Torelli, and this was far and above my best experience with a vehicle sales associate. Mark treated me like family, was low pressure, and handled the paperwork so quickly and so painlessly that it took me longer to adjust the mirrors and seats in the car than it did to purchase it. If you end up at Pete Moore, make sure to ask for Mark!
Great buying experience! Mark Torelli was our sales associate; he made the whole process fast and easy. We came in a few days before the purchase to test drive a few cars and there was never any pressure to buy, Mark just wanted to make sure we had what we needed to make an informed decision. We came in a few days later to buy a Tiguan and he really took care of us. If you need a new VW or used car ask for Mark!
I cannot say enough amazing things about Mike Torelli and Jeff for their assistance in purchasing my 202o Tiguan r-line black. Fanstastic people, amazing job.
I have always had a really good experience with Pete Moore and the team they have. Mark torelli sold me my 3rd vehicle and I couldn’t be more happier! He was amazing and found me exactly what I wanted! Thanks to the Pete Moore Automotive Team!
Rob was awesome to work with and helped met get my dream vehicle! He answered all of my questions and gave me a great deal!
We just purchased a beautiful Volkswagon Passat automobile from Pete Moore Automotive Dealership. We drove from the Mobile, Alabama area for the best deal. We compared all other Dealership in the the surrounding area. The sales person Rob was direct, informative and very friendly over the phone before we purchased and In person when we did decide to purchase the vehicle. The Financial office was cheerful and very helpful. The Manager was hands on to answer any questions, friendly and has a very open personality. Couldn’t have found a better dealership with better service and personnel. Will make the ...
Superb service department. Family has owned 4 Outlanders in recent years (2014, 2017, & 2- 2020's).. basic to top-end models. Great cars! Sales folks (David and Pamela) easy to work with and know their cars. Jennifer (Finance) likewise professional, never pushy, and very efficient!
They made me feel human and comfortable in buying a car. No pressure at all. It was a very smooth transition. The car was bought before the car and as ready. They understood how hard it was for me to trade my car. They even have me a shirt off their backs! ( I wanted a shirt that they took off a mannequin)
I came to this dealership on the idea of trading in my current car for a new one. After several days of negotiation - Pete Moore was able to completely match each one of my expectations as far as vehicle price and trade in. Making the entire experience 10x better.
It was an absolute pleasure to have Kyle Prell as my salesman. He was very knowledgeable, humble and worked hard for me the customer. Thanks.
I have Leukemia and explained to him my wife and conduction and needed there help with purchasing a 2020 Tiguan, his care & service along his sales manager was exceptional. I feel we received the fares deal and the quickest service 5 STAR
Very pleasant experience at Pete Moore Used Vehicle Sales. Bruce and Dan worked with me to get the vehicle I wanted and assisted me after the sale to get a few minor issues with the car taken car of.
I always have great service at Pete Moore Imports. Whether it’s with the service department or sales, customer satisfaction is a priority. Mark Mike was very insightful and patient through my most recent process of leasing a Volkswagen Tiguan. He and the sales manager, Jeff Korel, were extremely helpful and quick at negotiating a deal that was perfect for me. Thank you so much for a pleasant experience! Looking forward to a great Volkswagen future with Pete Moore Imports.
My wife and I met with Rob a few months back to look at the new Atlas cross sport. My wife decided that was what she wanted, however the model with the options she wanted was not available yet due to Covid 19 shutdown . Rob kept us up to date and let us know as soon as the vehicle was built and arrived at the dealership. We took delivery of our Cross Sport Premium R (with the Red Interior she wanted) on 08/15 . GREAT VEHICLE! Rob was GREAT, simple text or calls to give us updates but did not pressure us at ...
Great dealership with an awesome staff. Kyle was extremely courteous and very helpful. Would effeminately purchase here again and will recommend to friends and family,
My husband and I went with an intention of just test driving a few different vehicles to help narrow down a search. We met with Rob who made the experience virtually painless and was so patient and honest. He spent the entire afternoon taking us around the dealership and letting us test drive. While I didn't think we'd leave with a vehicle going in, we actually found the perfect fit for our family. Thank you, Rob, for being so awesome! We appreciate you being so patient, honest, and personable! We will definitely be back at Pete Moore for ...
My best friend took me in too look at Mitsubishi’s and I ended up finding the perfect car thanks to Rob ! 2020 has been good too me !
Came in and wanted to look around but ultimately ended up buying my new favorite car. Everything was done to perfection ! Thank you for making my car experience something enjoyable !
Mark was fantastic and even worked around my limited availability due to my hetic work schedule. He was also a great help in finding exactly what I was looking for in a vehicle and encouraged me to fill out an application with the dealership for an auto loan. I had brought my own financing which was considerablly higher with their interest rates. Jen found me a great interest rate through the dealership saving me hundreds of dollars in interest on my loan. She also gave me advice to help get an even better interest rate next time I purchase another ...
Awesome Job Rick... quick and easy purchase! Rick was patient and prepped the car twice for test drive and examination... very helpful after the sale as well...
Went in to look at a Jetta! David did great and made sure we didn’t feel pressured! He gave us time to think and wasn’t pushy. Ended up buying the car.
The experience that I had at Pete Moore in Pensacola was very enjoyable. Everyone there went out of their way to make sure that I was comfortable and was not in anyway pressured on my purchase. My salesperson was very good on the way that she presented herself and in taking care of my needs..Wou
Went in looking to get a vehicle and Dickie helped me out so much. Couldn’t get approval for the car I went in for but Dickie and his team went above and beyond to make sure I didn’t leave without a vehicle. The team over at Pete Moore treated me like family and took care of me and I left there happy with my first new car. I will tell everyone I know to go to Pete Moore where you’re treated like family and will get the best deal on used or new vehicle.
My experience with Pete Moore Volkswagon was very professional. Salesman Mark Mike was efficient and courteous throughout my buying experience. The entire staff was very helpful. I would not hesitate to purchase a vehicle from Pete Moore again.
Rob was a great help. I am 46 and never owned a brand new vehicle. Thanks to Rob, I now own a brand new Mirage. Thanks again Rob. I highly recommend him to be your salesman.
Gabriel Ghesquiere was such a pleasure to work with and Went out of his way to get me the car of my dreams. I did not have good credit but he jumped through hoops to get me what I wanted and not what my credit score said I deserved. I will use him for all my future cars Purchases. He was honest and really listened to me and what I was looking for. I cannot express how happy I am with my Volkswagen Passat and the entire car buying experience with him. I highly recommend both Gabriel and Pete Moore ...
Rob is absolutely amazing! He would not stop until I drove off the lot with a car. I ended up getting the car I wanted, but in a newer model with all the bells and whistles! I will be recommending him to everyone!! Thank you, again, Rob!’
Gabriel is upfront, direct, honest and trustworthy. We have purchased two vehicles from him. I Highly recommend for a no hassle, pleasant car buying experience!
We told Kyle what we wanted, and with no haggle it hassle he got us the deal we wanted! 10/10 will be back! Thanks for the easy process and for my beautiful new ride!
Absolutely perfect experience from start to finish!!!! Thank you for everything!!!!!!! I highly recommend Kyle and Pete Moore to anyone looking for a new vehicle!!!!
Beyond impressed how quick an easy it was with Kyle. Kyle found exactly what I wanted. I will definitely be back! Thanks Pete Moore for everything!
Great people and great services. Kyle McGregor was very respectful and patient! He made sure he got us exactly what we wanted and it didn't take forever.
I was not looking forward to purchasing a new ride so I thought it would be easier do so on line, big mistake!! The other dealers in the area would not provide me with transparent pricing so I could make an informed decision but not the team from Pete Moore. The whole process honest, quick and painless! I highly recommend doing business them, thanks guys!
My sales agent (Kyle MacGregor) was very professional and pleasant to deal with. He was not overly pushy in trying to make a sale, but also he did not neglect me and kept in touch during process. The sales manager (Jeff) was also very professional and friendly. Both were honest and we did not have to go back and forth to get to the final price. I would not hesitate to recommend Pete Moore Imports.
David was a wonderful salesman. He was not pushy and he explained everything we needed to know. He got us in and out of there pretty quick, which we really liked. Steve the sales manager was very friendly too. I spoke with him on the phone the day before we came out. This was the best experience i had ever had at a car dealership. I will highly recommend you to my friends and family. We will definitely be back when we are looking for another car. We love our new car. Thank you very much.
Extremely friendly service. Bought car with the help of Gabriel. Gabriel was quick and proficient with anything I needed help with. Would definitely come back here again.
I would not buy a VW from anyone other than Kyle Prell at Pete Moore VW in Pensacola. Second new car Kyle has sold me. He is truthful, motivated and provides a smooth, no nonsense buying experience and goes above and beyond every time. Give Kyle a call for new or used car needs. I simply couldn't be more satisfied with a car buying experience!
I first purchased a new car from Pete Moore back in 2013 and it went well. It went so well I came back to buy a new car again. This time it was even better. Got the deal I wanted without all the hassle of the “normal” car buying experience. I was in and out in a few hours and never felt pressured or talked down to like I have at other dealerships. I have bought several cars over the years, and now that I have been to Pete Moore, I don’t think I would ever go anywhere else. Rob ...
They were so helpful to me today with leasing my first car! I had such a great experience with this friendly staff. I love it!
Had a great experience with Pete Moore VW in Pensacola, Florida. Mark Mike was awesome and worked with me to get the car I wanted and it was done fast! He made me a priority and was so nice and helpful showing me several different cars for me to decide on. A very pleasant car purchasing experience! Highly recommend!
My husband and I just purchased our first VW. Pete Moore made it a great experience. Very professional and friendly staff! We look forward to working with them in the future and LOVE our new Atlas.
This is the 5th car that I have purchased from Mark Torelli and Jeff Korel at Pete Moore VW. The reason is simple, Mark and Jeff. A car dealership that genuinely cares about service before and after the sale. Mark, Jeff and Steve Beauchamp ( The Finance Mgr.) are truly exceptional people.Thank you for all the great service. I will be back for number 6. It is well worth the drive from St Augustine Fl to Pensacola.
Kyle and the staff made the process of purchasing a car painless and simple. They addressed any concerns I had promptly. My over all experience was a pleasant one.
He was a outstanding salesman I really appreciate how he went out of the way to get me what I was looking for something reliable an arrange my price range thanks again Kyle Mcgregor I will sent more customers your way.
I was very pleased with the experience of purchasing a new vehicle at Pete Moore Imports. The saleman and staff were very helpful and courteous, and I would recommend this dealership to others.
Rob did an amazing job keeping me informed. He was able to get me what I wanted and when there was an update he always called me immediately instead of the run around like other dealers do. He was straightforward with me and I knew what to expect. This is how a sales rep should be
By far the best car buying experience I have ever had in my life. I started my search by looking at a few cars online, then as my husband spoke with them on the phone, he informed them what vehicles we would like to look at. When we got to the lot, they had already pulled the vehicles up and they were ready for us to inspect. We did not go with the intent to BUY, but we found the perfect one!! Bruce was very helpful in finding the exact car on the lot I had had my eye on! ...
The Complete Volkswagen Experience in Pensacola, FL
At Pete Moore Volkswagen, we understand that a great selection of new cars and pre-owned vehicles to choose from is not the extent of a good car shopping experience. Our auto team is equipped and ready to help you with your one-of-a-kind journey, whether you’re driving in from Navarre, FL, or visiting from Milton, FL. We care for you and your vehicle not only during your first visit to our lot but also for years to come with our ongoing maintenance and repairs with certified OEM parts. Find the complete package with our auto staff, and let us know how we did in serving you by leaving a testimonial!
Your Local Full-Service Dealership near Navarre and Milton, FL
It doesn’t matter if you have good credit, bad credit, or if this is your first time buying a car at all; the friendly professionals at the Pete Moore Volkswagen finance center are here to work with your budget and car preferences. We have valuable online tools to help with your car payment planning; you can value your current trade-in vehicle in seconds, and it takes only a couple minutes to fill out our pre-credit finance application. There’s no reason to hold off your planning for your next vehicle, use our testimonials to find an automotive representative at our dealership who sounds like a good fit for you!
